Auto-respond to every Google Business Profile review at your courier / delivery service. AI drafts on-brand replies in the reviewer's language, sends push alerts the moment a 1-2 star review hits, and asks customers for their tracking number or order ID so you can resolve issues fast.
"Service was slow, food cold. Disappointed."
"Service was slow, food cold. Disappointed."
Hi Pekka, sorry to hear about your visit — that's not the experience we want for you. We'd like to make this right.
"Service was slow, food cold. Disappointed."
Reply posted to Google · 6 seconds
Real-world examples of what HadiRep drafts for a courier / delivery service business. Every reply matches the reviewer's language and uses industry-appropriate vocabulary.
"Excellent service. Very professional team and great experience overall at this courier / delivery service."
Thank you so much for the kind words! We're thrilled to hear you had a great experience with us at courier / delivery service. Looking forward to seeing you again soon.
"Very disappointed with the service. Did not meet expectations."
Thank you for the feedback — and we're sincerely sorry about this experience. This isn't the standard we set for our courier / delivery service service. Could you share your tracking number or order ID so we can look into this?
"Service was okay. Some good aspects, some that could be improved."
Thanks for taking the time to share this. We really appreciate the honest feedback — it helps us improve. We'd love to hear more about what we could do better; please drop us a line.
Authorize HadiRep with one click. We sync your reviews within minutes.
Choose your business type and how AI replies should sound — formal, warm, professional, sincere, or funny.
Get push notifications. Approve, edit, or reject AI-drafted replies in 5 seconds.
Unlimited locations, every EU language, real-time alerts. No tiers, no surprises.
No charge today · cancel anytime
What it replaces: a €400/month hire, a €300/month agency, or 5 hours of your week.
Drag the sliders to match your business. We'll compute the time and money you spend on reviews today.
Your numbers
You spend 150 minutes a month writing replies — that's €100 of your time.
You save €71 and 2.5 hours every month.
Based on the flat €29/month HadiRep subscription (unlimited locations).
Yes. Google's policies allow business owners to use any tool to draft replies, as long as the reply is published from the verified business owner's account. HadiRep posts replies via the official Google Business Profile API.
Within 60–90 minutes of the review being posted on Google. Email and (where configured) SMS arrive simultaneously.
Yes. You pick your industry (85+ supported) and tone (formal, professional, smart casual, sincere, or funny). The AI uses both signals to draft each reply. You can also dictate edits — say "make it warmer" and the AI rewrites.
Yes. One flat plan covers unlimited locations — €290/year or €29/month, no per-location fees. Each location gets its own dashboard, alerts, and tone settings.
All EU languages plus Norwegian and Turkish. AI replies are generated natively in the language of the review — including German, French, Italian, Spanish, Polish, Dutch, Portuguese, and more.
We process review data via the Google Business Profile API and store it encrypted on EU servers (GDPR-compliant). We never sell or share customer data. You can export or delete your data at any time.
Yes. Approve-before-post is the default. You can also enable auto-post for high-rated reviews if you want — but auto-post is never enabled by default for healthcare, legal, or financial industries.
Pick a plan or cancel — no credit card required during trial. If you cancel, your account stays read-only for 30 days so you can export. After that it's deleted.
HadiRep polls your Google Business Profile every minute for new reviews, drafts an AI reply tailored to your industry and tone, and (optionally) posts it back to Google with one tap. The whole loop typically takes under 90 seconds from a customer leaving a review to your reply being live on Google.
Look for three things: (1) writes in the SAME language as the review (not just English), (2) lets you pick industry + tone so replies sound on-brand, (3) gives you an approval queue so you stay in control. HadiRep does all three plus pushes alerts to your phone the moment a 1-2 star review hits.
Yes — Google's terms of service explicitly allow business owners to use any tool to draft replies, as long as you (the verified owner) post them via the official Business Profile API. HadiRep does exactly that. Every reply respects Google's content policy (no spam, no incentives, no fake reviews) and we run a safety pre-check on every draft.
One flat plan: €29/month or €290/year (2 months free) — unlimited locations, every EU language, no per-location fees. 15-day free trial, no card required to start. See full pricing at hadirep.com/pricing.
Yes — and that's often where AI is most useful. HadiRep includes a tone selector (apologetic, professional, sincere) plus a per-industry follow-up directive — e.g. for logistics businesses, the AI automatically asks the reviewer for a tracking number so the issue can be resolved offline. You can also enable approval-required mode for 1-3 star reviews so you always check before publishing.
Push notification, email, and (optional) SMS — within 60–90 seconds of the review landing on Google. You choose the threshold (e.g. alert me on anything ≤3 stars). HadiRep also runs a topic detector: if 3+ reviews complain about the same thing in a 10-hour window, you get a separate "topic alert" so you can fix the root cause.
Set up takes under 2 minutes. Connect your Google Business Profile, pick a tone, done.
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