AI replies to every
Google Business review

Yes. Google's policies allow business owners to use any tool to draft replies, as long as the reply is published from the verified business owner's account. HadiRep posts replies via the official Google Business Profile API.

Within 60–90 minutes of the review being posted on Google. Email and (where configured) SMS arrive simultaneously.

Yes. You pick your industry (85+ supported) and tone (formal, professional, smart casual, sincere, or funny). The AI uses both signals to draft each reply. You can also dictate edits — say "make it warmer" and the AI rewrites.

Yes. One flat plan covers unlimited locations — €290/year or €29/month, no per-location fees. Each location gets its own dashboard, alerts, and tone settings.

All EU languages plus Norwegian and Turkish. AI replies are generated natively in the language of the review — including German, French, Italian, Spanish, Polish, Dutch, Portuguese, and more.

We process review data via the Google Business Profile API and store it encrypted on EU servers (GDPR-compliant). We never sell or share customer data. You can export or delete your data at any time.

Yes. Approve-before-post is the default. You can also enable auto-post for high-rated reviews if you want — but auto-post is never enabled by default for healthcare, legal, or financial industries.

Pick a plan or cancel — no credit card required during trial. If you cancel, your account stays read-only for 30 days so you can export. After that it's deleted.

HadiRep polls your Google Business Profile every minute for new reviews, drafts an AI reply tailored to your industry and tone, and (optionally) posts it back to Google with one tap. The whole loop typically takes under 90 seconds from a customer leaving a review to your reply being live on Google.

Look for three things: (1) writes in the SAME language as the review (not just English), (2) lets you pick industry + tone so replies sound on-brand, (3) gives you an approval queue so you stay in control. HadiRep does all three plus pushes alerts to your phone the moment a 1-2 star review hits.

Yes — Google's terms of service explicitly allow business owners to use any tool to draft replies, as long as you (the verified owner) post them via the official Business Profile API. HadiRep does exactly that. Every reply respects Google's content policy (no spam, no incentives, no fake reviews) and we run a safety pre-check on every draft.

One flat plan: €29/month or €290/year (2 months free) — unlimited locations, every EU language, no per-location fees. 15-day free trial, no card required to start. See full pricing at hadirep.com/pricing.

Yes — and that's often where AI is most useful. HadiRep includes a tone selector (apologetic, professional, sincere) plus a per-industry follow-up directive — e.g. for logistics businesses, the AI automatically asks the reviewer for a tracking number so the issue can be resolved offline. You can also enable approval-required mode for 1-3 star reviews so you always check before publishing.

Push notification, email, and (optional) SMS — within 60–90 seconds of the review landing on Google. You choose the threshold (e.g. alert me on anything ≤3 stars). HadiRep also runs a topic detector: if 3+ reviews complain about the same thing in a 10-hour window, you get a separate "topic alert" so you can fix the root cause.